Privacy Policy

Last updated: March 5, 2026

At FULLTIQUETES, we are committed to protecting the privacy and personal data of our users, in accordance with international data protection standards and local regulations.

1. DATA CONTROLLER

FullTiquetes is responsible for the processing of personal data collected through its platform. For any inquiries regarding the processing of your data, you can contact us through our official channels.

2. INFORMATION WE COLLECT

We collect the following information when you use our services:

  • Full name
  • Email address
  • Phone number
  • Identification document
  • Payment information (processed securely)
  • IP address and browsing data

3. PURPOSE OF PROCESSING

The personal data collected will be used to:

  • Process and confirm ticket purchases
  • Send confirmations and digital tickets
  • Provide customer support
  • Improve our services and user experience
  • Comply with legal and regulatory obligations

4. DATA SHARING

FullTiquetes does not sell or transfer the personal data of its users to third parties, except in the following cases:

  • Event organizers for ticket validation
  • Payment processors to complete transactions
  • Competent authorities when required by law

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. All transactions are performed under SSL protocol.

6. DATA SUBJECT RIGHTS

As the owner of your personal data, you have the right to:

  • Know, update, and rectify your data
  • Request proof of the authorization granted
  • Be informed about the use of your data
  • Revoke authorization and request the deletion of your data
  • Access your personal data free of charge

7. COOKIES

We use cookies to improve the browsing experience. You can configure your browser to reject cookies, although this may affect the functioning of some services.

8. CHANGES TO THE POLICY

FullTiquetes reserves the right to update this privacy policy. Changes will be notified through the platform and will take effect upon publication.

9. CONTACT

To exercise your rights or make inquiries about the processing of your personal data, please contact us through our official customer service channels.